My name is Kevin Trudeau, and I'm a Service Advisor at Griffin Buick GMC. I've been in the automotive service industry for 28 years, helping customers understand their vehicle's needs and making sure they receive the best possible care. I take pride in being someone you can trust to listen, communicate honestly, and advocate for you every step of the way. If you're looking for an experienced service advisor in the Monroe and Union County area, I'm here to help.
4.9 / 5 based on 16 ratings (13 written reviews)
Kevin was very friendly and accommodating however after the first visit I had to return as the front passenger tire was missing the master lug nut on it. Not sure if there is a double check system when putting lug nuts back on but maybe something to consider. having to take time out of my weekly schedule is difficult but I had to do it to get it corrected and when I called Kevin to inform him he was again very accommodating and when I arrived, he got me in right away.
— David G. ,
Great!
— Myrtle M. ,
Very friendly and attentive to customer satisfaction
— Ron G. ,
Good experience with Kevin. He kept me informed about where my repairs were at. He worked to get me the best price. Thank you Kevin!
— Barbara A. ,
I am so grateful for the whole team at Griffin Buick GMC! It was Friday and I was on my way from Atlanta to pick up my son from summer camp and my engine began to overheat. I still had 100 miles to go and only a few hours before I had to pick him up. There was no way I was going to make it. I called several repair shops who said they may be able to get to it by Monday. I then called Griffin and told them I needed their help and that I was from out of town. They said bring it in. It was an answer to prayer. They not only repaired my truck that day, but provided me a rental so I could pick up my son on time. I picked up my truck on the way back through Monroe and had no further problems. This team deserves a great deal of credit for handling and resolving my repair issue with timeliness, courtesy and professionalism. I hardly ever post but Kevin and the whole team have my gratitude. Thank you!
— Steve S. ,
Great service and customer support.
— David W. ,
Efficient and personable staff.
— Charles F. ,
Excellent service, very professional and friendly. Great workmanship.
— Rodney R. ,
Nice guy very professional
— Marty J. ,
Kevin was courteous, friendly, and professional. He kept us updated on what was going on.
— Lamar B. ,